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FAQs

Related Info
Q&A 1-5
Q&A 11+
Q&A 6-10

Q6. Which of our products are not recommended for use on stainless steel?
A6. Avoid products like NM-40 Plus, NM-50, Bright Bowl Plus to be in longer contact with stainless steel. These products can attack stainless steel (becomes rusty) and are not recommended. In case of contact, rinse with water.

Q7. What means "Flash Point" (I found it in the SDS)?
A7. The flash point is defined as the lowest temperature at which a liquid can form an ignitable mixture with air near the surface of the liquid. The lower the flash point, the easier the product is to ignite. For example, a product with flash point of 41 °C (Kustom 40) is more flammable than our regular Kustom with flash point of >60 °C which is fairly difficult to ignite at room temperature. A closely related term is fire point, the temperature at which the flame becomes self-sustained so as to continue burning the liquid (at the flash point, the flame does not need to be sustained). The fire point is usually a few degrees above the flash point.

Q8. What are complexing agents? What is EDTA?
A8. EDTA stands for ethylenediaminetetraacetic acid. It is one of the most effective industrial complexors. Complexors are used to bind the water hardness and to support/increase the cleaning efficiency of the other ingredients in a water based cleansers. It supports especially the performance of the surfactants.

Q9. Does Kustom attack plastic?
A9. NO. Kustom is a powerful hydrocarbon cleaner and typically safe on most hard polymer surfaces (exempt for example EPS, expanded polystyrene) and paints.

Q10. What means HACCP?
A10. HACCP stands for "Hazard Analysis and Critical Control Points". It's a new legal requirement/standard in the food hygiene and food processing. Products that are used in this field are for example Aqua Sol 20/20, Germa-Cert Plus, Harrow, Linden and others more.


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